Refund Policy
Effective Date: July 9, 2025
At Pleach India Foundation, we are committed to upholding transparency and ensuring donor trust. This Refund Policy outlines the circumstances under which refunds may be issued for donations or payments made through our website.
All donations made to Pleach India Foundation are voluntary and non-refundable. As a non-profit charitable organization, we rely on donations to support our programs and initiatives. Therefore, we do not offer refunds unless:
- A donation was made in error, such as an incorrect amount.
- A duplicate transaction occurred.
In such cases, you must contact us within 7 days of the transaction date at info@pleachindia.org, including the following:
- Full name
- Date of donation
- Amount donated
- Transaction reference ID
- Reason for the refund request
We will review your request and respond within 5–7 working days. Approved refunds will be credited back using the original payment method.
If you registered for an event or campaign organized by Pleach India Foundation and are unable to attend or participate, refund requests may be considered only if made at least 5 days before the event date. No refunds will be issued for no-shows or cancellations made after the cutoff date.
For any products sold via fundraising campaigns, we currently do not process returns or refunds unless the item received is damaged or incorrect. To request a replacement or refund, contact us within 7 days of delivery at info@pleachindia.org with your order details and a photo of the item.
Pleach India Foundation reserves the right to refuse or approve refund requests at its sole discretion. Each case will be evaluated individually in accordance with this policy and the nature of the transaction.
Please note that any bank charges, transaction fees, or processing costs incurred during the original transaction may be deducted from the refund amount (if applicable).
If you have any questions or wish to request a refund, please contact us at:
Email: info@pleachindia.org
Website: https://www.pleachindia.org
Note: By making a donation or payment through our website, you agree to this Refund Policy and the Terms & Conditions of Pleach India Foundation.